Frequently Asked Questions

We offer outpatient and intensive outpatient. This means we provide services at various levels of care designed for individuals with significant psychiatric issues. The frequency of weekly visits is determined at the assessment time based on each individual’s unique needs. As clients progress, they typically step down in frequency.

Mending Hearts Behavioral Health will conduct an assessment or level of care evaluation. The goal is to determine the appropriate level of care to meet the patient’s individual needs and to provide a recommendation. Psychiatric evaluations take approximately 2 hours. Parents are required to attend an adolescent assessment. Parents will have the opportunity to meet with the counselor alone, as will the child, also meet with the counselor.

We will try to best accommodate your needs when scheduling an assessment. While we cannot guarantee availability at any given time, we have staff available on weeknights and Saturdays.

Individual therapy is a crucial part of every program at MHBH/FS. All clients participating in our programs participate in regular individual sessions.

We are a family-systems-oriented program; family participation is in the best interest of the patient. We offer family components in all programs.

We are in-network with major insurance companies, and we will be happy to verify your benefits for you.

You can pay out of pocket; we can discuss our charges and develop a payment plan before admission to the program.


Intensive Outpatient Treatment (also known as IOP for “Intensive Outpatient Program”) is a primary treatment program recommended in some circumstances by a clinical and medical assessment. It is a step down from inpatient treatment. You will start rebuilding your personal life and mending your important family ties immediately, living at home and participating in intensive outpatient treatment 3-4 days per week and up to 15 hours per week, depending on the need. With the Intensive Outpatient Treatment program, you can establish a foundation for long-term mental stability in your local community right from the start of your services.

In the Intensive Outpatient Program, you receive services primarily through group therapy but are also assigned an individual therapist you will meet with weekly while in treatment. Groups are small and generally do not exceed ten people, allowing for a safe environment.